Terms and Conditions

2.1 Booking Confirmation: All bookings are subject to availability and confirmation. A booking is only confirmed when you receive a confirmation email from Pristine Bali.

2.2 Payment: Full payment is required at the time of booking unless otherwise specified. We accept major credit cards and other payment methods as indicated on our website.

2.3 Pricing: All prices are quoted in USD and are subject to change without notice. The price applicable to your booking is the price quoted at the time of confirmation.

3.1 Customer Cancellation: Cancellations must be made in writing. Cancellation fees may apply as outlined in our Refund Policy.

3.2 Changes by Pristine Bali: We reserve the right to cancel or modify tours due to weather conditions, safety concerns, or insufficient bookings. In such cases, we will offer alternative dates or a full refund.

3.3 No-Show Policy: Failure to show up for your scheduled tour without prior notice will result in forfeiture of the full tour price.

4.1 Fitness Requirements: Participants must be in reasonable physical condition for the activities they have booked. Please inform us of any medical conditions or physical limitations that may affect your participation.

4.2 Safety Instructions: All participants must follow safety instructions provided by our guides. Failure to comply may result in removal from the tour without refund.

4.3 Insurance: We strongly recommend that all participants have adequate travel and medical insurance coverage.

5.1 Limitation of Liability: Pristine Bali's liability is limited to the cost of the tour booked. We are not liable for any indirect, consequential, or incidental damages.

5.2 Personal Property: Participants are responsible for their personal belongings. Pristine Bali is not liable for lost, stolen, or damaged personal items.

5.3 Third-Party Services: We may use third-party service providers. We are not responsible for the acts or omissions of these third parties.